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File Your Diminished Value Claim

Get compensated for your vehicle's lost value after hail or flood damage

Active Claims

2

Total Paid

$4,250

Avg. Processing

3.2 days

Start Your Claim

or drag and drop

PDF, JPG, PNG up to 10MB

Recent Claims

Claim ID Vehicle Incident Status Amount Actions
DV-2024-001234 2022 Toyota Camry Hail Damage Paid $2,850 View Details
DV-2024-001233 2021 Honda Accord Flood Damage In Review ,750 View Details

Adjuster Console

Manage and process diminished value claims efficiently

Claims Pending

24

Avg Cycle Time

2.4 days

Loss Ratio

58%

NPS Score

87

Claims Queue

Claim ID Member Vehicle Peril ACV DV Est. Status SLA Actions
DV-2024-001235 J. Smith 2023 Toyota Camry Hail $28,500 $2,100 Appraisal 2 hours
DV-2024-001236 M. Johnson 2022 Honda Accord Flood $31,200 ,850 Ready to Pay -
DV-2024-001237 A. Davis 2021 Ford F-150 Falling Objects $42,800 $3,400 Review 1 day
Showing 1 to 3 of 24 results

Batch Processing

Process multiple claims with similar characteristics

Reports

Generate performance and analytics reports

Settings

Configure rules and thresholds

Appraiser Workbench

Professional tools for accurate diminished value assessments

Active Appraisals

8

Avg DV Amount

$2,340

Accuracy Rate

94%

Review Requests

2

Current Appraisal: DV-2024-001238

2023 Toyota Camry • Hail Damage • ACV: $28,500

Vehicle Information

1HGCM82633A004352

2023 Toyota Camry SE

24,350 miles

$28,500

Appraisal Method

Low 85% High

Damage Assessment

Valuation Results

Base DV %

8.2%

Calculated DV

$2,340

10% ACV Cap

$2,850

Final Amount

$2,340

Market Comparables

Year/Make/Model Mileage Condition Price Source
2023 Toyota Camry SE 22,000 Excellent $28,950 Carfax
2023 Toyota Camry SE 25,100 Good $27,200 AutoTrader
2023 Toyota Camry SE 23,500 Fair (Hail) $25,800 CarGurus

Appraisal Notes

Supervisor Dashboard

Monitor performance and manage operations

This Month

$47,230

+12% vs last month

Loss Ratio

58.4%

On target

Cycle Time

2.8 days

+0.3 days

Fraud Rate

0.8%

Below threshold

Loss Ratio by Territory

Claims Volume Trend

Operational Settings

Quality Gates

Require second appraisal over $4k
Auto-approve low confidence

Alert Thresholds

Active Alerts

TX-Panhandle territory approaching 70% loss ratio

Current: 68.2% - Review pricing factors

3 claims flagged for potential fraud

SIU review required

Average cycle time increased by 0.5 days

Investigate bottlenecks

Territory Performance

Territory Claims Paid Loss Ratio Avg DV Actions
TX-PANHANDLE 156 $342,400 68.2% $2,195
OK-CENTRAL 89 98,750 54.1% $2,232
KS-WEST 34 $71,200 49.8% $2,094

API Documentation

Version:
API Online

Claims API

POST /claims/dv

200 OK

Create a new diminished value claim

{
  "policyId": "P-998877",
  "vehicle": {
    "vin": "1HGCM82633A004352",
    "year": 2023,
    "make": "Toyota",
    "model": "Camry"
  },
  "peril": "HAIL",
  "eventAt": "2025-05-06T19:10:00Z",
  "location": {
    "latitude": 35.2271,
    "longitude": -101.8313
  }
}

GET /claims/{id}

200 OK

Retrieve claim details

{
  "claimId": "DV-2025-000123",
  "status": "APPRAISAL_PENDING",
  "vehicle": {
    "acv": 28500,
    "damage": ["roof", "hood", "trunk"]
  },
  "limits": {
    "selected": 5000,
    "maxPayable": 2850
  }
}

POST /claims/{id}/appraisals

201 Created

Submit appraisal value

{
  "estimatedDv": 3200,
  "method": "MARKET_SURVEY",
  "confidence": 0.85,
  "comparables": [...]
}

Authentication

OAuth

OAuth 2.0

Client credentials flow

JWT

JWT Tokens

Bearer authentication

Quick Start

1 Get API key
2 Test endpoints
3 Go live

SDKs & Tools

Rate Limits

Standard 100/min
Authenticated 1000/min
Enterprise 10000/min

Support

Documentation Status Page Support Ticket

Ready to integrate?

Get started with our interactive API explorer